About Carlson JPM


Who is Carlson JPM?

Carlson JPM is Division of Stein Industries, Inc. We are an integrated supplier of retail display, store fixtures, signage and accessories. We have the ability to kit wood, metal, plastic, acrylic, glass and wire into custom fixtures, through multiple global manufacturing relationships. We also provide significant in-house engineering, design, CAD and Solid Model expertise for quick design, engineering and production shop drawing/approval turnaround. Our goal is to be your ultimate retail resource. 


Where is Carlson JPM located?

The Carlson JPM Headquarters and Showroom resides in the Minneapolis northern suburb of Brooklyn Park in Central Minnesota. It is also home to the company’s two warehouse facilities with a total of 150,000-square-foot capacity utilized for global production and local assembly operations.
 

What kinds of products and services does Carlson JPM offer?

Our products and services are divided in four categories:
Catalog & Web Products >>
Custom Products >>
Crowd Control>> and Post & Rail Products>>
Rollouts & Fulfillment Services >>
 

Directions to Carlson JPM Store Fixtures Headquarters and Showroom:

Our address: 7147 Northland Drive North, Brooklyn Park, Minnesota 55428.
From North Metro >>
From South Metro >>
From East Metro >>
From West Metro >>

 

About Our Products


What are some options for temporary or seasonal display?

Consider folding tables, wire dump bins, counter baskets, folding "Z" racks, collapsible rolling racks and round racks.

Is there a way I can make wall standards more professional looking?

To upscale your look, run wood strips on both sides of the standard, or you can check out one of the recessed styles.

What are rolling racks for?

Rolling racks are very helpful for transporting and stocking merchandise, and for seasonal and clearance displays. They also play a pivotal role in selling merchandise that either needs to be moved around in the showroom or moved from the backroom when needed. Many of our customers feel the versatility of the rolling racks helps them display their merchandise in effective ways.

How much slatwall/gridwall do I need for my store?

It depends on the layout & preference of the store. Give us a call and our Customer Service Team would be delighted to help you.

Which type of hangers should I use for heavy coats?

Consider the actual weight of the garment. You might use a standard plastic version for lighter weight fabrics. For heavy winter coats, wood or heavy duty plastic would be best.

How hard is it to assemble a rack/shelf/merchandiser?

Our racks are designed to be easily assembled. Most are shipped flat and just need to be opened up and locked into place. Very little assembly is required. Visit our Learning Center for details on how to assemble products.

Do you make custom designed fixtures?

Yes we do! Just give us your ideas and our dedicated designers will bring it to life. Once the design and price are approved we can build the pieces.

Do you buy or sell used fixtures?

No. We'd like to, but it is very difficult to get the quantities and quality of the exact fixtures customers need.

How much weight can a slatwall shelf or basket hold?

It varies depending on the type. Most will hold up to 25 pounds, others more. If you need to support more than 25 pounds feel free to call our Customer Service Team, they will happy to help you.

How much weight can a wire grid shelf or a grid basket hold?

It varies depending on the type. Most will hold up to 25 pounds, others more. If you need to support more than 25 pounds feel free to call our Customer Service Team, they will happy to help you.

 

Customer Service FAQs


How long will it take to get my order?

Normally products ship within 24 - 48 hours after order is placed if in stock at our warehouse. Special orders or orders shipped directly from the manufacturer have a standard 2-week lead-time. Please let our Customer Service team know if delivery is needed by a certain date.
 

Do you have a guarantee?

We guarantee your product satisfaction for 30 days from the date it was shipped. If you are not 100% satisfied with your purchase within this 30-day time frame, contact us and our Customer Service team will work with you.
 

Do you have a minimum order?

Yes, we have a $50 minimum order requirement to purchase our products.
We will ship any order, any size.
 

Why can't you give exact shipping rates on the shopping cart?

Because we ship a large variety of products of different size & weight from different locations. We try to help control shipping costs for our customers by continuously evaluating the box dimensions & weights for most of our products; this helps the system be more accurate when calculating costs. We combine many items in one box to help reduce shipping costs whenever it is possible.
 

How do you calculate shipping charges?

We only charge you what the delivery company charges us.
 

What method do you use for shipping products?

We use the shipping method that works best for you. Even though our products are primary shipped via UPS, we can ship products using our customers’ shipping accounts. You can also request expedited service using UPS and FedEx.
 

What does it mean when a product is "In Stock"?

"In Stock" items are currently in our warehouse and ready to ship.
 

Do you have a Showroom?

Yes, we do. Carlson JPM’s Showroom is located in our Corporate Headquarters building in the Minneapolis northern suburb of Brooklyn Park in Central Minnesota. You can order stock products the same day or anytime before 3:30 pm for immediate customer pick-up no later than 4:00 pm, and we will have your order ready for you in our warehouse at this location. Just place your order on our website or call our Customer Service team.
Walk-ins are welcome!