Customer Satisfaction Survey

Please check the all that apply then click submit. Thanks!

This is the first time

A free gift

A 10% or more discount

Free shipping on small items

Frequent flyer miles

Fast shipping

I only buy when I need to

Much more than expected

More than expected

Met expectations

Not as good as expected

Unacceptable

Much better than expected

Better than expected

Not as good as expected

Unacceptable

Much better than expected

Better than expected

Met expectations

Not as good as expected

Unacceptable

Much better than expected

Better than expected

Met expectations

Not as good as expected

Unacceptable

No

Probably

Haven’t decided yet

Call answered promptly

Took several tries to place order

Voice mail returned promptly

Voice mail not returned

Hung up, no message left

I’ve never phoned in an order

Met expectations

Yes

Lowest prices

Customer service

Open hours

Shipping costs

Delivery times

Length of Guarantee

What would have improved your experience?