| Why can't you give exact shipping rates on the shopping cart? |
Because we ship a large variety of different items, and in an effort to control shipping costs to our customers, we try and ship as economically as possible. We are in the early stages of updating the box dimensions & weights for most products - This will help the computer to more accurately compute the costs. Plus, whenever possible we combine many items in one box to help reduce shipping costs.
Back to Top
|
| What are some options for temporary or seasonal display? |
Folding tables, wire dump bins, counter baskets, folding "Z" racks, collapsible rolling racks, round racks.
Back to Top
|
| Is there a way I can make wall standards more professional looking? |
To upscale your look run wood strips on both sides of the standard, or you can check out one of the recessed styles.
Back to Top
|
| Do many people display clothes on rolling racks? |
Rolling racks are very helpful for transporting and stocking merchandise, and for seasonal and clearance displays. They also play a pivotal role in selling merchandise that either needs to be moved around in the showroom or moved from the backroom when needed. Many of our customers feel the versatility of the rolling racks helps them display their merchandise in effective ways.
Back to Top
|
| Do you make custom designed fixtures? |
Sure. Just give us your ideas and our dedicated designers will bring it to life. Once the design and price are approved we can build the pieces.
Back to Top
|
| How much slatwall/gridwall do I need for my store? |
It will depend on the layout & preference of the store. Give us a call and one of our Consultants would be delighted to help you.
Back to Top
|
| Which hanger should I use for heavy coats? |
Depending on the actual weight of the garment, you might use a standard plastic version. For heavy winter coats, etc., wood or heavy duty plastic would be best.
Back to Top
|
| How long will it take to get my order? |
Normally products ship within 48 - 72 hours after order is placed if in stock at our warehouse. Special orders or drop shipped orders could take longer. Please notify your Consultant if need delivery by a certain date.
Back to Top
|
| Is it hard to assemble a rack/shelf/merchandiser? |
Our racks are designed to be easily assembled. Most will come in a flat mode and just need to be opened up and locked into place. Very little assembly is required.
Back to Top
|
| Do you have a guarantee? |
We guarantee your satisfaction for 30 days. If you like you can add an additional 1 year warranty.
Back to Top
|
| Do you price match? |
Our prices are very competitive. For those rare times when we don't have the lowest price we offer a 110% price match guarantee. If you find a lower published price we will match it 100% and give you 10% of the difference.
Back to Top
|
| Do you buy or sell used fixtures? |
No. We'd like to but it is very difficult to get the quantities and quality of the exact fixtures customers need.
Back to Top
|
| How do you compute shipping charges? |
We only charge you what the delivery company charges us.
Back to Top
|
| How much weight can a slatwall shelf or basket hold? |
It varies depending on the type. Most will hold up to 25 pounds, others more. If you need to support more than 25 pounds might want to contact one of our consultants.
Back to Top
|
| How much weight can a wire grid shelf or basket hold? |
It varies depending on the type. Most will hold up to 25 pounds, others more. If you need to support more than 25 pounds might want to contact one of our consultants.
Back to Top
|
| What is the difference between products listed as "In Stock" and those listed as "On Order"? |
"In Stock" items are currently in our warehouse and ready to ship. "On Order" items are those that are ordered, but not yet in stock. You may want to call us to find out when stock will be replenished. "Drop Ship" items are shipped from the factory location to save money or reduce delivery time.
Back to Top
|
